ASG Ally

ASG Ally: Technician & Sales App
ASG Ally is a powerful, role-based mobile application designed to streamline home security installation and management for technicians and sales representatives. Built to support ASG Security’s mission of delivering top-notch security solutions across the Greater Los Angeles Area, ASG Ally enhances efficiency and accuracy with customized tools tailored to each user’s role. Partnering with industry-leading brands like Alarm.com and Honeywell Home, the app ensures seamless workflows for professional installation and 24/7 monitoring support, empowering technicians and sales teams to provide superior service to millions of homeowners and businesses.
Key Features:
For Technicians:

Dynamic Ticket Management: Access installation tickets with the most urgent tasks prioritized at the top. Apply filters to quickly locate specific tickets based on status, location, or other criteria.
Real-Time SMS Notifications: Receive automated SMS updates with a detailed list of required equipment when marking a ticket as "on the way" or at any time via the dashboard’s SMS button.
Role-Specific Modules: View only the relevant modules (Security System, Camera, or Automation) based on the customer’s initial proposal, ensuring a focused and efficient workflow.
Security System Installation: Begin with the security system setup, integrating with central stations like Avantguard. A "Place on Test" button appears if the customer’s system is not on test, guiding technicians through the process with precision.
Equipment Installation & Approval: Request additional equipment or quantities directly through the app. An SMS is sent to the assigned sales representative for approval, ensuring smooth coordination before proceeding with installation.
Verification Process: Sync signals and responses with platforms like Alarm.com and Avantguard to verify installations. Equipment status is displayed with green or red indicators to confirm correct sensor alignment. For discrepancies, a pop-up prompts to clarify if it’s a new or existing installation.
Camera Module: Install and verify camera equipment by capturing activity zone images and running speed tests to ensure optimal performance, aligning with ASG’s commitment to security in every detail.
Automation Module: Manage automation equipment installation with a similar verification process to confirm functionality, supporting ASG’s smarter prevention technology.
Wrap-Up Documentation: Complete all necessary paperwork within the app to finalize the job efficiently, ensuring service with a purpose.

For Sales Representatives:

Equipment Approval Workflow: Receive and respond to technician requests for additional equipment or quantities via SMS, enabling quick decision-making to keep installations on track.
Dashboard Access: Monitor ticket statuses and technician progress to stay informed and provide timely support, fostering collective success.

Why ASG Ally?
ASG Ally simplifies the home security installation process by offering a user-friendly interface, real-time communication, and role-specific tools. Whether you’re a technician installing and verifying equipment or a sales representative approving requests, the app ensures every step is clear, efficient, and tailored to your role. Designed for scalability, ASG Ally supports home security professionals in delivering top-notch service to customers across Los Angeles, Orange County, the Inland Empire, and beyond. With ASG Ally, you’re always available to meet clients’ security needs, upholding an unwavering standard of care.
Download ASG Ally today to streamline your home security installation workflow and protect what matters most!