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Smart TAT app will be used by AtlasCopco-Industrial tools and assembly system's customers for raising a breakdown tickets to Service Engineers & monitor Customer Response Time

Atlas Copco SmartTAT

by Kaspon Techworks Pvt Ltd

What is it about?

Smart TAT app will be used by AtlasCopco-Industrial tools and assembly system's customers for raising a breakdown tickets to Service Engineers & monitor Customer Response Time.

App Details

Version
1.1.6
Rating
NA
Size
40Mb
Genre
Productivity
Last updated
September 16, 2024
Release date
June 19, 2024
More info

App Screenshots

App Store Description

Smart TAT app will be used by AtlasCopco-Industrial tools and assembly system's customers for raising a breakdown tickets to Service Engineers & monitor Customer Response Time.

Service Engineers receives push notification when the call is created by the customers, and for subsequent actions by the service Engineers to resolve the issue, and each action is recorded in the app.

The app is in conversational style and every action have notification triggered to relevant stakeholders.

Also this has provisions for escalation.

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