Autochat Inbox

Autochat helps online stores sell more by proactively engaging and supporting customers throughout their purchase journey.

You and your team members can see all live shopping sessions on your online store with business insights like cart value, historical average order value of shopper, number of orders placed by shopper in past, etc. You can then smartly reach out personally to the most valuable shoppers while they are still on the site.

A state of the art shared team inbox with features like Private notes (for team members to collaborate among themselves in context of a conversation), Canned responses (to respond efficiently to customer conversations) and Assignment of conversations to other team members (let the best suited person respond).