AutoSure

The AutoSure app is a dedicated mobile solution designed specifically for loss adjusters and vehicle repair specialists. It streamlines the entire process of managing spare parts for accident-damaged vehicles — from registering part estimates to confirming deliveries.

By digitising and automating the previously complex and inefficient repair workflow, AutoSure helps improve operational speed and accuracy while contributing to reduced insurance costs.

1) Primary Users

- Loss adjusters (employed by insurers or subcontracted firms)

- Vehicle repair centres (including garages, authorised partners, etc.)

2) Key Features

- Registering and Viewing Part Estimates

Select and register estimates for spare parts required to repair damaged vehicles.

Quickly search and select target parts based on vehicle information (e.g. VIN).

Confirming Receipt of Delivered Parts

When parts are delivered by suppliers selected via auction, users can confirm receipt through the app.

Users can check actual delivery status, record any missing items, and upload related photos for documentation.

Role-based Access Control
Access rights are strictly separated between adjusters and repair centres, ensuring that each user only accesses functions relevant to their role.

3) Use Case Scenarios

- Insurance Loss Adjusters
After a claim is received, adjusters register the required parts on-site and submit them for approval within the system.

- Repair Centres
View part lists confirmed through the auction system, verify receipt of delivered items, and register delivery confirmation via the app — ensuring transparent tracking of part deliveries.

- Parts Suppliers (via web platform)
Suppliers access quotation requests registered through the app using a web-based system. They can then participate in the auction process, deliver selected parts, and monitor delivery status online.

4) System Integration Architecture

AutoSure is not merely a standalone app, but a digital platform that unifies the entire spare parts supply and repair management workflow.

The mobile app serves as the interface for on-site users such as adjusters and repair technicians.

It is synchronised in real-time with the web-based system used by parts suppliers and administrators.

This integration supports the complete lifecycle — including estimates, bidding, delivery, and service history management.

Mobile Users: Estimate registration and part receipt confirmation

Web Users (Suppliers): Auction participation and delivery status updates

Admin Users: System-wide monitoring of all processing stages