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"Queues were getting longer meaning customers were turning away due to the wait, barbers couldn’t schedule their breaks, and the customers that did stay were getting frustrated at the queues and not coming as regularly

BarberQ

by Stratford Tech Hub Ltd

What is it about?

"Queues were getting longer meaning customers were turning away due to the wait, barbers couldn’t schedule their breaks, and the customers that did stay were getting frustrated at the queues and not coming as regularly." - Barbershop Owner

App Details

Version
8.8.2
Rating
NA
Size
85Mb
Genre
Lifestyle Productivity
Last updated
July 17, 2020
Release date
July 4, 2017
More info

App Screenshots

App Store Description

"Queues were getting longer meaning customers were turning away due to the wait, barbers couldn’t schedule their breaks, and the customers that did stay were getting frustrated at the queues and not coming as regularly." - Barbershop Owner


BarberQ - Barbershop walk-ins made easy

Discover barbershops and choose based on the shop profile, ratings, waiting time and location. Join the queue anywhere on your phone. Get updates on your position in the queue to prompt when it’s time to head to the shop.

Less about queueing and more about the cut...

What else can BarberQ do for you?
Here at BarberQ, we understand that your time is precious so we aim to make your life easier. Rather than having to queue in the barbershop for a hair cut, you can view your favourite barbers’ queue and join from anywhere. You can also search for barbershops in your area and view barber's customer reviews. You will be able to see the queue time for each barber online at any barbershop so you can estimate how long it will take for you to reach the front. You can then carry on with your day until it is time for your cut. We will send you helpful notifications telling you when your position in the queue changes and when you should start making your way to the shop. By using BarberQ, you can take the time and hassle out of going to the barbers and focus on what’s important to you.

How can I search for barbers in my area?
After opening the app, you will see a map with your current location as a red point. At the top of this page, you can search for barbers or barbershops in the area by using the search bar. Any barbershops using the app will also show up as green points on the map. You can then view their profile and queues.

What if I have a favourite barber? Do I always have to search for them?
No! If you want to make sure you can always find your favourite barber, just go their profile and click on the star in the right hand corner. Now, every time you’re on the app, their profile will show up as a bar at the bottom so you can automatically see their queue and join it without the hassle of having to search for them.

What notifications will I receive?
Once you join a queue, you will receive notifications telling you your position in the queue. When you are next in line, you will receive a notification telling you to make your way to the shop so you don’t miss your cut. If your barber has important information to share with you, you will get a notification of their message and can reply.

What happens if I’m running late, can I send a message to my barber?
You will be able to find the shop’s phone number on their profile and give them a ring. If the barber is running late, they will be able to message you to keep you updated.

What if I want to leave a queue?
We understand that plans change and sometimes things don’t work out as planned so we give you a 2 minute window after joining a queue to leave it. If you leave after 2 minutes, your account will be blocked for 24 hours. If you think your account has been blocked in error or you have a valid reason for leaving, please email Oz@barberq.co.uk for assistance.

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