BarcodesEdge TrueSupport

Let's face it, things break. Get back up and running quickly with BarcodesEDGE TrueSupport. This platinum support service provides you with guaranteed help desk access, technical support, and repair management. Our experienced TrueSupport teams maintain many industry certifications to help you triage device issues and will manage the repair process for you through chat or video chat. Real-time support at your fingertips:

Real-time Advanced troubleshooting and technical support: click the Get Help button for live chat and live video chat with trained experts ready to guide you through any trouble points.

My Tickets: Track the status all of your repair and support tickets. Our repair management tracking tool never leaves you in the dark, by providing accurate information as to the progress and timing of the ticket.

OEM Service Contract Management: Identify which assets fall under service contracts to allow for easy management and renewal options.

My Orders: Looking for history of items you have purchased, simply click and review all previous orders from the app or website.

Easy reorder: Stop searching for the product you already own, use the Easy reorder tool replenish your supply.

Shop: Browse all categories of products, including Scanners, mobile computers, barcode printers, barcode labels and ribbons, and ID Card and Access control products.