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This application is a comprehensive service and ticket management solution for the packaging industry allowing effective collaboration between OEMs and their customers
Bartelt
by ITHENA, LLC
What is it about?
This application is a comprehensive service and ticket management solution for the packaging industry allowing effective collaboration between OEMs and their customers. It enhances digital and real-time visibility to the equipment information. Operators or Tech from the customer side can log cases and collaborate with the OEM's service team from an integrated, easy to use mobile app and a web portal.
App Screenshots
App Store Description
This application is a comprehensive service and ticket management solution for the packaging industry allowing effective collaboration between OEMs and their customers. It enhances digital and real-time visibility to the equipment information. Operators or Tech from the customer side can log cases and collaborate with the OEM's service team from an integrated, easy to use mobile app and a web portal.
It provides the OEM teams the ability to connect, visualize, and act on customer issues within the defined Service Level Agreements.
Key Features:
* Ticket management
* Self guidance for troubleshooting
* Remote collaboration through AR/VR
* Performance monitoring
Disclaimer:
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
