British Gas

Our app has a fresh new look and a better experience. Take charge of your energy and HomeCare with a range of helpful features - so you can manage your account anytime, anywhere.

What can you do in our app?

• Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings 
• Stay up to date with your latest account balance
• Pay your bill in just a few taps  
• View your statements and payment history
• Set up or amend your Direct Debit
• Check and change your tariff
• Submit your meter readings and see your meter read history
• Manage multiple energy accounts
• Manage your energy if you’re a prepayment customer
• Choose between light and dark mode
• Fingerprint and face unlock
• See your savings from PeakSave events
• Let us know if you’re moving home
• Book a smart meter appointment
• Manage your HomeCare account
• Exclusive discounts on products

What are we working on?

Here's a look at some exciting updates we’re developing to improve your app experience even further:

• Direct Debit insights: You’ll have a handy new tracker soon so you can check if your payments are on track to cover your yearly energy costs.
• More helpful support: We’re adding clearer help and support information in the app, so you can easily find answers whenever you need them.