Concierge by Human Planet

Concierge is a customer-centric relationship manager which focuses on customer service rather than customer leverage. Unlike other CRMs, Concierge works with Identity to give customers control over what they share with businesses. Learn things from your customer like how to pronounce their name, their birth date, or even their favorite type of music.

How It Works:

CONNECT
The iPad acts as a Bluetooth Beacon to request and connect to a customer's Identity when they enter your store.

SERVE
When customers give you their Identity, they're expecting a personalized experience and great customer service. Remember, customers don’t have to share their Identity, so use it wisely.

ANALYZE
Concierge crunches the raw customer data and tells you more about your customer base than any other app. Get to know the people that matter most to your business.