Digiworx

Digiworx, is an intelligent platform that allows customers to advance digital adoption rate by reallocating to focus on value-added activities.

For businesses, adoption of Digiworx allows:
1. Digitization of repeatable business processes.
2. Optimizing deployment of costly physical workforces and processes.
3. Cloud-based virtual agents for anomaly detection and process compliance.
4. Functional tools for virtual/remote assistance.

Core Principles of Digiworx Platform:

Mobilize:
Mobilize your workforce. Give your workers everything they need to get the job done via an application. They get easy access to the schedule of work, job details, full supporting documentation and can update their progress in realtime. Being a mobile application, the experience is simple, familiar and it is all about empowerment of the workers.

Optimize:
With adaptive workforce scheduling, utilities/customers will be ready for digital transformation. They will be able to build an effective schedule and rules for the transformation. Smarter scheduling means transforming service quality, maximizing time utility, avoiding time wasted by travel disruptions and sending wrong people to jobs generating a sizable reduction in operational cost.