涵盖售后服务全业务流程，包括，订单管理、订单改派，订单进度跟进、代理商管理、工程师管理、权限配置、统计汇总等功能。
天赐云售后——管理端
by SKYWORTH OPTICAL-ELECTRONIC COMPANY LIMITED
What is it about?
涵盖售后服务全业务流程，包括，订单管理、订单改派，订单进度跟进、代理商管理、工程师管理、权限配置、统计汇总等功能。
App Screenshots
App Store Description
涵盖售后服务全业务流程，包括，订单管理、订单改派，订单进度跟进、代理商管理、工程师管理、权限配置、统计汇总等功能。
智能化服务派工，可将工单派给第三方服务商、或直接指派给服务人员。系统支持自动派工、手动派工，您可按所属区域、工单类型、产品类型等设置自动派工规则，工单流转无需人工干预，降低人力成本。
服务时效性控制，可设置工单的处理时限，如果工单处理延迟，系统将自动记录。您可获取服务效率统计报告，为您考核服务商、服务人员提供数据。
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AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.