eAdvisor Video Tool

Service Lane eAdvisor is a technology and consulting company with the singular goal of helping dealers improve their fixed operations.

The Service Lane eAdvisor solution for automotive dealerships helps dealerships improve CSI, Hours/RO, Speed & Efficiency, and Retention.

The eAdvisor Video Tool accompanies the full solution and allows technicians the ability to easily take a short video detailing the diagnosis of a customer vehicle. The video is uploaded to our platform and a notification is sent directly to the customer via email or text where they can quickly view the video diagnosis. This provides an open communication channel with the customer about the direct problem and allows them to visualize the issue, which improves the likelihood of them approving the service.