MobileTech gives your technicians the ability to get service call information, manage service activities, and input data while out in the field
ECI MobileTech
What is it about?
MobileTech gives your technicians the ability to get service call information, manage service activities, and input data while out in the field. With a real-time connection to e-automate, MobileTech reduces office staff workloads, increases accuracy and improves inventory management.
App Screenshots
App Store Description
MobileTech gives your technicians the ability to get service call information, manage service activities, and input data while out in the field. With a real-time connection to e-automate, MobileTech reduces office staff workloads, increases accuracy and improves inventory management.
MobileTech features include:
• Empower techs to manage their own calls and inventory
• Quickly view parts availability from all warehouses, including technician car stock
• Real-time GPS monitoring
• View technician activity through the dispatch console
• Perform tech-to-tech parts transfers
• Add file attachments to service calls
• Capture and store signatures
• Easily search calls by status, tech, customer, or equipment
• Individual and group tech-to-tech chat for faster service completion time
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