Elgin 311

The city of Elgin's 311 mobile app allows you to stay in touch with what's happening in the Elgin community, as well as submit general questions and non-emergency service requests-- all from the convenience of your smartphone.

Connected to Elgin's 311 Contact Center, the free mobile app provides direct access to city staff as they help with your most pressing questions and public service requests, such as reporting an out street light or asking when the 4th of July parade begins.

Key functions:

Elgin Today
Stay informed about the things in Elgin that will impact your day. Reminders about trash collection, major traffic disruptions or general notifications will be posted on the app’s home screen.

311 Requests
Submit service requests and questions without dialing 311. Attach pictures and tag locations to your requests to help city staff better respond to your needs. 311 Advocates will respond and provide status updates directly in the app.

What’s Happening
Whether you’re looking for construction updates or want to know what’s happening in Elgin over the weekend, check out and share information on the app’s consolidated Twitter feed.

Download the 311 mobile app for fast and convenient access to your community.