You are using an outdated browser. Please upgrade your browser to improve your experience.
ESB

ESB is a service delivery platform uniquely designed for frontline services to reduce costs and deliver better IT

ESB is a service delivery platform uniquely designed for frontline services to reduce costs and deliver better IT

ESB

by ESB Agile Limited
ESB
ESB
ESB

What is it about?

ESB is a service delivery platform uniquely designed for frontline services to reduce costs and deliver better IT.

ESB

App Details

Version
21.01
Rating
NA
Size
21Mb
Genre
Business Productivity
Last updated
January 6, 2021
Release date
October 1, 2015
More info

App Screenshots

ESB screenshot-0
ESB screenshot-1
ESB screenshot-2
ESB screenshot-3
ESB screenshot-4

App Store Description

ESB is a service delivery platform uniquely designed for frontline services to reduce costs and deliver better IT.

-Complete managed service via the Cloud
-Designed from Local Government and public services
-Created for frontline public services
-Business deployment method and pre-requisites
-Full configuration by the customer
-Sustainable, flexible and future-proof

FEATURES

Software-as-a-Service

-Utilises the latest in cloud computing technology
-Robust and flexible
-Hosted across multiple secure UK data centres for maximum resiliance
-No hardware, no headaches

Workflow

-Fast, reliable and powerful workflow engine provides automation of business decisions
-Easily create and quickly modify complex business processes
-Develop a set of business rules to control every aspect of a business process from end-to-end

Mobile Working

-Support for the latest generation of mobile devices from industry-leading manufacturers such as Apple and HTC
-3G technology eliminates the need to return to the office to synchronise data
-Optional integration with GPS provides location awareness

Self Service

-A dedicated Self-Service portal allows customers to directly interact with business processes
-Use corporate branding to fully integrate the look and feel of the portal with other web sites
-Customers can register with the portal to track the progress of items they have submitted

Correspondence

-Easily develop a range of correspondence documents such as letters, forms and invoices in a variety of formats including Adobe PDF
-Documents can be generated on-demand or automatically by the workflow engine
-Reduce costs by switching paper-based systems to electronic correspondence

Messaging

-Automatically generate e-mail messages to inform staff of new work, keep customers informed, or to inform managers of critical events and thresholds
-Initiate business processes in response to inbound e-mail messages, with auto-responders
-Generate SMS text messages at any point during a business process
-Utilise ServiceBuilder's in-built messaging system to quickly and efficiently communicate with groups of staff

Electronic Document Management

-Store documents electronically within a folder structure or link them directly to a business process
-Full-text searching of all documents, including Microsoft Word and Adobe PDF
-Direct integration with a range of scanning devices
-Optical character recognition (OCR) technology extracts text from scanned documents allowing them to be searched

Address Management

-Reduce address input time for your staff
-Eliminate database spelling mistakes and formatting errors
-Improve or remove poor quality address data and validate your customers’ identity
-Integration with the National Land and Property Gazetteer (NLPG) and Royal Mail PAF®

Mapping/GIS

-Support for a range of mapping providers including Bing Maps and solutions from GGP Systems.
-Ability to integrate spatial data into workflow decisions

Business Intelligence

-Custom dashboards provide key information at-a-glance using gauges and graphs
-Detailed reports can easily be written and made available to groups of users
-Integration with a range of industry-leading report-writing tools such as Crystal Reports

Authentication and Security

-Full integration with Active Directory for authentication and authorisation
-Flexible role-based architecture providing granular access control
-Comprehensive auditing facilities
-Optional two-factor authentication for enhanced security

Disclaimer:
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.