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The Predictive Experience Mobile® app gives busy executives, analysts and managers quick and easy access to their CX intelligence, enabling them to drive results on critical issues across the customer journey on the go

ForeSee Mobile

by ForeSee Results

What is it about?

The Predictive Experience Mobile® app gives busy executives, analysts and managers quick and easy access to their CX intelligence, enabling them to drive results on critical issues across the customer journey on the go.

App Details

Version
1.6.10
Rating
(10)
Size
99Mb
Genre
Business Utilities
Last updated
February 9, 2024
Release date
December 19, 2016
More info

App Screenshots

App Store Description

The Predictive Experience Mobile® app gives busy executives, analysts and managers quick and easy access to their CX intelligence, enabling them to drive results on critical issues across the customer journey on the go.

Use the app to answer these important CX questions:
- What are your top CX priorities across the business and what action should you take?
- What issues have come up within the past day, week, month or three months?
- How are the stores in your district performing and who are the top and bottom performers?
- What are your customers saying about you in real time?

Key features:
- Data and insights from Predictive Experience model-based, custom, and NPS surveys
- Ability to drill into issues, with CX scores, trend charts, impacts to customers behaviors, and recommended priorities
- Leaderboard with filtering for organizations with hierarchy
- View real-time customer responses and drill into the details of each question

To use the Predictive Experience Mobile app, you must be an existing Predictive Experience user with a Verint Predictive Experience log-in. Please contact your Verint account manager for access.

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