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The Global Desk (GDesk) is a help desk system and customer service solution that simplifies customer service for your team internally and externally

GDesk

by 8dge Solutions Sdn Bhd

What is it about?

The Global Desk (GDesk) is a help desk system and customer service solution that simplifies customer service for your team internally and externally.

App Details

Version
1.0.2
Rating
NA
Size
71Mb
Genre
Lifestyle Utilities
Last updated
November 13, 2020
Release date
April 18, 2020
More info

App Screenshots

App Store Description

The Global Desk (GDesk) is a help desk system and customer service solution that simplifies customer service for your team internally and externally.

The GDesk app routes service tickets to relevant departments by assigning tickets, escalating tickets, and sending notifications. It helps the field agents to systematically keeping track of the tickets, monitoring tickets' history and recording the agents' response time and feedback.

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