GrandCentr.al

Are you crumbling beneath the weight of your technology stack? Using dozens of apps to handle the needs and problems of a business – each with their own login, dashboard, and quirks – is expensive, time-consuming, and ineffective. GrandCentr.al is a one-stop spot to maintain a comprehensive list of leads, manage projects of every scope, ensure that customer and vendor records are current, stay on top of billing, provide timely support, and understand company performance.

Company Management
Right from the start, we’ll help you set up your business for success. You can create a comprehensive library of resources, including company policies, employee manuals, marketing materials, organizational charts, job descriptions, user guides, a company glossary, and more. Additionally, you can develop training courses and documentation for various functions and roles within your organization. With GrandCentr.al, you can assign and prioritize tasks for your staff or customers, ensuring that nothing falls through the cracks. You can even create checklists for standardised projects or recurring subscriptions and easily view to-do lists by individual staff member or team, so you always know who’s working on what and when.

Lead Management
Building strong customer relationships is crucial, and GrandCentr.al’s Lead Management CRM makes it easier than ever. Our platform allows you to create custom deal flows that align with your business strategy, guiding your customers seamlessly from the initial contact to closing the deal. With our comprehensive lead management system, you’ll never lose track of a potential opportunity, thanks to handy to-do lists, tasks, and reminders. And the best part? You can communicate with your leads directly within GrandCentr.al, ensuring that all correspondences are conveniently saved in one place.

Projects & Subscriptions
No more missing deadlines or overlooking crucial project details. GrandCentr.al provides complete visibility on tasks and milestones, making sure you deliver projects and fulfill recurring subscriptions on time. You can create custom workflows tailored to your specific needs, complete with milestones, checklists, timelines, and assigned responsibilities.

Support Ticketing
Streamline your customer support with GrandCentr.al’s intuitive ticketing system. Say goodbye to scattered communication and welcome a clear, concise dashboard that brings all customer interactions together. You can effortlessly view both internal and external correspondence and actions for open and closed tickets, including notes, documents, and emails.

Reviews
Customer satisfaction is crucial for business growth, and GrandCentr.al allows you to develop effective processes and reward your team based on customer feedback. Monitor satisfaction levels at the completion of each recurring subscription cycle, capturing valuable notes and customer comments along the way. With GrandCentr.al, you can quickly review overall satisfaction levels across your business, helping you identify areas for improvement and celebrate your successes.

Invoicing & Billing
Forget about manual invoicing and payment processing headaches. GrandCentr.al automates the entire billing process, generating invoices, accepting payments, and tracking past-due accounts effortlessly. With secure payment method storage and comprehensive transaction history, you’ll have full control over your financials. Plus, our seamless integration with QuickBooks Online ensures two-way synchronization, eliminating double-entry and reducing inaccuracies. You can even connect to popular merchant processors like Stripe or Intuit Payments and calculate sales tax with TaxJar.

Reports & Dashboards
Make informed, data-driven decisions with GrandCentr.al’s robust reporting and dashboard capabilities. You can access on-demand, customizable reports that track progress and performance across all areas of your business.