Hi Perci!

The Percipient ITSM service is the light yet powerful version of the percipient application family, crafted to provide
Mobile service management solutions to the End-users. It enables Service request creation and their quick resolution.
This makes the experience for end-users extremely fulfilling while at the same time makes customer support handling a breeze for the organizations.
with Percipient ITSM service, you can

Raise the service requests on the go.
Check the status of the Tickets remotely.
Access the self help documentation and FAQ reserves.
Get instant Support from Powerful Chatbot assistant.
Check the Asset details and its allocation status.