iQcom

Intelligent residence community management starts with iQcom; A private portal for residents and administrators offering an online administrative and accounting platform for the modern residential community. Be Involved, Informed and In-touch with the daily operation of your residence community supported by our industry leading features developed on a modern technology stack with input presented by managing agents, trustees and residents at various residential communities.


iQcom - smart Technology and Features 
iQcom is offered as a SaaS solution with zero infrastructure setup by the community.

Check out our empowering features to manage your community’s assets securely.
Community Data Management
Secure Visitors Management
Service Request Management
Smart Facility Management
Community Accounting including Collection and Payment Gateway
Community Collaboration and Notifications
Role based access and tailored functionality (the following roles are defined for users of the iQcom app: Managing Agent, Owner, Trustee, Security Staff, Tenant and Family Member)

The iQcom experience
iQcom brings simplicity and convenience to community living. This unique mobile application provides an all in one platform for enabling residential management companies and the trustees to engage with their residents and for residents to engage and communicate with management.

For Administrators (Managing Agents, Trustees):

• Single source of community data – secure data hosting with AWS.

• Track logged service requests and progress on resolution.

• Transparent budget and expenditure management; Trustee approved vendor payments ensuring transparency in community spend.
• Up-to-date levy payments report with immediate payments received report from a leading South African payment gateway. (caters for EFT, Credit card and Debit card payments for major banks in South Africa)

• Visibility of all visitors in the community through secure entry/exit process initiated and approved by residents.(visitor code send straight to the visitor and security to scan upon entry and exit) 

• Management can easily keep its community engaged by creating once-off or scheduled notifications, a voting poll or getting their opinion in a discussion forum.

• Bespoke Management tools integrated and standard delivered; full spec accounting system with speciality financial reporting, activity reports for a management meetings or using the boardroom feature to book meetings, publish community related documents and track meeting attendance.
• One on one or one to many communication and chat functionality.


For Residents (Owners, Tenants):

• Residents receives push notifications from management with ease. They can also contact management through the chat function, specifically targeting the correct person within management.

• View general estate information, from rules and regulations to management details.

• Residents are able give their opinions in discussion forums and can vote from the comfort of their home.

• Receive levy bills straight on the app and pay invoice securely on the app.

• Residents can report anything from general maintenance, to security concerns, to general complaints and can include photos in order for management to address problems quickly and conveniently. (Track the resolution of service requests logged)

• Track staff attendance (personal and community staff). Staff presents their Staff-Code which allows security the verify the identity of the staff member to gain entry to the community.
• Visitors management allows residents to invite visitors using their contacts on their phone. The app provides the functionality to send invitations via Email, SMS or WhatsApp. Visitors then provide a PAC ( Personal Access Code) to quickly gain access to the premises

Still need a little help? No problem, find our easy to use support page to submit a technical support request.

So, what are you waiting for? Let’s get your community connected!