iREP Workforce(Management App)

iREP Workforce Management System is an integrated set of processes in business with the use of information technologies and application to analyze, evaluate, ensure quality of service, standards and optimize workforce.

HOW IT WORKS?
This function allows customer to go online through the application and lodge in a defect or fault. They can specify clearly an area, location and the type of equipment needs servicing in buildings or regions. They can choose to attach photographs of the defects as well.
Customers can view a summary report from the web portal on lodged faults and the lifecycle until the case closed. They can also use this mobile application or web portal to create fault cases and monitor them live.

FUNCTIONS
Fault reporting allows customer and contractors to view and review all the cases from pending, outstanding, in progress, till closing over a consolidated report. And accessing of such reports can be anywhere, anytime on application as long as there is internet connections. This helps to create a peace of mind!