ISS Meldezettel

ISS-Switzerland smart_clean & smart_repair

Owners of this app can place cleaning and repair requests online, wherever they are. Sometimes a picture is worth a thousand words, therefore users also have the possibility to send a photo with their request. The order is transmitted automatically to the service desk, which assures an immediate service delivery.

Ticket management (dispatching) is done by the service desk in order to avoid repeating orders. This means that ticket redundancies are now a thing of the past. This ISS in-house development optimizes the work processes in terms of Lean-Management and Six-Sigma.

- Intuitive design, from expert staff to management
- As defined by Lean-Management – effective and efficient
- Only what matters – ‘Keep it simple’
- Automated Interfaces
- High level of system integration
- Scalable at will

Functionalities version 2.0.1

- Languages
-- English
-- German

- Settings
-- Set sender and recipient
-- Set WebUrl to get Building information (KeyUsers have the URL)
-- Set Mandate to get the buildings (Please separate it with a ":" )

- Cleaning requests
-- Floor cleaning
-- Window cleaning
-- Special cleaning
-- Working at heights
-- Room locked / occupied

- Repair requests
-- Broken light bulb
-- Leaking container / fittings
-- Repairs on sanitary facilities
-- Defect door / window
-- Other repairs

- Location
- Comments
- Camera
- Mailing

- Devices
-- Smartphones
-- Portrait