Issue Report

Issue Report is a tool for IT teams to support their staff, in particular members of the executive team.

Install it on an executive's phone, and let him or her report issues by taking short videos, which are automatically uploaded to Dropbox. The issues are also logged in a Google Sheet, with a link to the video, the priority level, a timestamp, the executive's name, and their location at the time. Google Sheets can then be configured to send a notification e-mail.

The app requires you setup a google sheet and form, and is intended to be installed and configured by the IT department on behalf of an executive.

Please reach out to support@issuereportapp.ca for help. We can give you some pointers on setting up the Google Sheet.