JBVNL Consumer Self Care

Welcome to Jharkhand Bijli Vitran Nigam Limited's official mobile app!
Transform how you manage your electricity services with our comprehensive self-care portal. Designed specifically for iOS users, our app provides secure, convenient access to all your electric utility needs right from your iPhone or iPad.
Key Features:
Account Management

Manage your account details and update contact information
Add new postpaid and prepaid connections
View and edit your profile settings

Bill Payments

Pay your electric bills securely with just a few taps
Multiple payment options for your convenience
Instant payment confirmations and receipts

Usage & History

Track your electricity consumption patterns
View detailed billing history
Access payment records and transaction history

Outage Management

Report power outages instantly
Check real-time outage status in your area
Receive notifications about restoration updates

Smart Notifications

Get important updates and announcements
Maintenance schedule alerts
Special offers and service notifications

Customer Support

Direct access to our dedicated support team
In-app messaging for quick assistance
Help center with frequently asked questions

Getting Started:

Download the app from the App Store
Register with your JBVNL customer details or log in with existing credentials
Start managing your electricity services effortlessly

Security & Privacy
Your data security is our priority. The app uses industry-standard encryption to protect your personal and payment information.
Support
Need help? Our customer support team is available through the app's built-in messaging system. We're committed to providing you with the best possible service experience.
Experience the convenience of managing your electricity services anytime, anywhere with JBVNL Consumer Self Care.