KURZ Digital RemoteXpert

Provide your customers with industry standard remote first level support

RemoteXpert is a remote service tool that enables communication between your support team and your clients via video and audio. Your customers can now easily use their smartphone or tablet to receive industry standard remote support. By simply scanning a QR code they can immediately reach out to your support team – No tedious registration process needed. Solving their problem is now very easy with RemoteXpert instant pointer, RemoteXpert chat and the real time RemoteXpert draw mode.

RemoteXpert – Get help faster.

Your benefits:

• Save travel cost
• Increase service quality
• Increase productivity of your clients
• Enable professional remote first level support by simply scanning a QR code
• Organize all your machines, items and support cases in one simple overview
• Offer professional support at your customer’s fingertips
• Real-time support with video draw and chat mode
• Administrate all your clients, support agents and your installed base in one place

If you have any questions, problems or suggestions, just send us an e-mail:
info@kurzdigital.com