Life Sciences Cloud Mobile

Life Sciences Cloud Mobile is Salesforce’s end-to-end engagement platform for commercial and medical teams. Prepare, engage, and stay compliant - even when completely offline - and give your commercial and medical teams the confidence to engage wherever healthcare happens.
* What field teams will love
* 360° customer view – unified HCP/HCO data in one place
* Smart prep & follow up – AI assisted briefs and next step suggestions
* In person or remote – schedule visits, share content, capture signatures and consent
* Samples & inventory – track limits, reconcile, and audit on the go
* Account & territory plans – objectives, tactics, and progress in one place
* Offline analytics – performance dashboards that work offline, and sync when you’re back online
* What IT will love
* Native on the Salesforce Platform - Flows, Apex, and open APIs for limitless extension
* Open architecture aligned to industry data standards
* Three releases a year, each drop packed with innovative capabilities you can turn on, not bolt on
* Key capabilities (snapshot)
* Remote engagement: audio/video, content sharing, e-consent
* eDetailing with versioning, feedback, and personalization
* Medical inquiries with suggested compliant responses & Slack swarming
* Intelligent, context-aware search with duplicate prevention
* Intelligent notifications with context aware actions
* Product catalog & compliance guardrails
* Territory alignment rules for HCPs/HCOs
* Data integration: OneKey connector kits & MuleSoft APIs
* Field coaching: templates, evaluations, performance trends
* HIPAA aware and 21 CFR Part 11 ready