Link by Nexus

The Link by Nexus App is designed by Nexus National Security Network to make instant reporting interactive and mobile friendly. Each time you visit a property a unique reference number is generated, known as an activity number which allows for easy interrogation for the future. Link allows you to easily search for your activities and ascertain which you should respond to. When problems occur the app will direct you to contact the Nexus 24 hour customer service centre. Link by Nexus uses GPS to ascertain the location that an activity is responded to from. When you accept an activity to Link and begin to travel to site, the app will allow the Customer Service team to track your location in order that we can enhance your lone working protection.

The Link by Nexus app assigns activities to users. These activities involved security tasks such as unlocking or locking property, patrolling or inspecting a vacant property, or responding to an alarm. The app allows users to “Start” an activity by letting us know they are en-route. This provides us with a geolocation so we know how far away they are from the site (i.e. 17 minutes). This provides the user with the benefit that the control room know where they are when working remotely and where they are expected to be in a given period of time. Upon arrival users check in to activity updating their location status for benefits previously stated. A user then completes an activity by completing questions and taking photos before completing the activity. Their location and activity status is then updated and the user will “start” a new activity, again updating their whereabouts.

The purpose of the above is from a reporting point of view to ourselves and clients but also for the safety of the user who is remote working.

The user also has access to additional information such as site addresses, contact telephone numbers etc. The app is built to work offline so they have this information regardless of their service.