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LitmusWorld Accelerate

The LitmusWorld Accelerate Mobile app enables you to keep track of your overall CX performance in near real-time

The LitmusWorld Accelerate Mobile app enables you to keep track of your overall CX performance in near real-time

LitmusWorld Accelerate

by Litmus World Marketing Technologies Private Ltd
LitmusWorld Accelerate
LitmusWorld Accelerate
LitmusWorld Accelerate

What is it about?

The LitmusWorld Accelerate Mobile app enables you to keep track of your overall CX performance in near real-time. Get actionable insights on-the-go, enable your frontline staff to listen through a mobile-ready view of incoming issues, and ensure you and your frontline staff are always in touch for faster close-looping.

LitmusWorld Accelerate

App Details

Version
2.0.9
Rating
NA
Size
100Mb
Genre
Productivity Business
Last updated
December 23, 2021
Release date
November 15, 2021
More info

App Screenshots

LitmusWorld Accelerate screenshot-0
LitmusWorld Accelerate screenshot-1
LitmusWorld Accelerate screenshot-2
LitmusWorld Accelerate screenshot-3

App Store Description

The LitmusWorld Accelerate Mobile app enables you to keep track of your overall CX performance in near real-time. Get actionable insights on-the-go, enable your frontline staff to listen through a mobile-ready view of incoming issues, and ensure you and your frontline staff are always in touch for faster close-looping.

▶ Real-time responses across all touchpoints
● One-stop view of CX performance, down to the last touchpoint
● View score trends over varying time periods

▶ Get access to feedback on the go
● Act on individual customer responses in near real-time
● Empower the frontline and drive organizational agility

▶ Respond to customers right from the app
● Quick actions pop up to take action on the feedback
● Chat, assess, escalate, delegate, add notes, capture root cause, etc.

▶ Assign issues to the right people and track to closure
● Categorize and tag issues to drive systemic action by concerned departments
● Close the loop with the customer at every level of the organization to ensure agile closure of issues

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