Livi Lemphakatsi

Livi Lemphakatsi is a mobile application developed by the Department of Cogta in Mpumalanga province to enhance citizen engagement with local government. The app provides multiple features to improve communication and service delivery, including:

1. Citizen Reporting – Allows residents to report service delivery issues.
2. News Updates – Shares municipal, district, and provincial news.
3. Official Announcements – Provides updates on government matters.
4. Local Services Directory – Uses GPS to list nearby services (schools, clinics, hospitals, police stations, postal offices, traditional leaders) with contact and location details.
5. Feedback Mechanism – Citizens can send suggestions, complaints, and comments on public participation documents.
6. Real-time Notifications – Alerts users about service interruptions and updates.
7. Citizen Surveys – Collects public opinions on municipal service satisfaction.

It is a digital bridge between the government and the public, improving accountability, transparency, and service efficiency.