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Lock & Alert

Protect Your Credit Report

Equifax’s Lock & Alert service offers another way to protect your identity

Lock & Alert

by Equifax
Lock & Alert
Lock & Alert
Lock & Alert
FREE in the App Store

Equifax’s Lock & Alert service offers another way to protect your identity. Free for U.S. consumers, the service allows you to quickly and easily lock and unlock your Equifax credit report at any time.

What is it about?

Lock & Alert puts you in charge of who can access your Equifax credit report, with certain exceptions.¹ Quickly and easily lock and unlock your Equifax credit report with a click or swipe, and we'll alert you to confirm its status.

Lock & Alert

App Details

Version
2.0.16
Rating
(390)
Size
27Mb
Genre
Finance
Last updated
December 22, 2020
Release date
January 31, 2018
More info

App Screenshots

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App Store Description

Lock & Alert puts you in charge of who can access your Equifax credit report, with certain exceptions.¹ Quickly and easily lock and unlock your Equifax credit report with a click or swipe, and we'll alert you to confirm its status.

• Lock & Alert is free for U.S. consumers — for life.

• Lock your Equifax credit report to help better protect against identity theft.

• Applying for credit? Click or swipe to unlock. Then lock it again.

• We'll alert you each time your Equifax credit report is locked or unlocked.

• Placing a security freeze and a lock on your Equifax credit reports are two separate options you can take to limit access to your credit report. You can place a freeze or lock your Equifax credit report, but you cannot place both a freeze and lock.
If you currently have a security freeze on your Equifax credit report and want to replace it with a lock, first -- you’ll need to remove the freeze in one of the following ways:

Online, by creating a free myEquifax account at https://my.equifax.com/consumer-registration/UCSC/#/personal-info.

By phone at (888) 298-0045. You’ll be asked to verify your identity by providing certain information. You’ll also have the option to receive a one-time PIN (personal identifying number) by text message, or answer questions based on information in your Equifax credit report for identity protection.

By mail, where you’ll need to upload documents to verify your identity and address at https://help.equifax.com/s/article/What-documentation-should-I-send-in-to-validate-my-ID-or-address. After we receive your documents and security freeze request, we will contact you by mail.

• Having trouble or need a quick answer? Get support and find answers to frequently asked questions.

• Sign in to the Lock & Alert app using Touch ID, Face ID, or enter your user name and password.

Note: You cannot use a TrustedID™ Premier or other existing Equifax user name and password to sign in to Lock & Alert. If you're using Lock & Alert for the first time, please choose Sign up.

Disclosures

¹ Locking your Equifax credit report will prevent access to it by certain third parties. Locking your Equifax credit report will not prevent access to your credit report at any other credit reporting agency. Entities that may still have access to your Equifax credit report include: companies like Equifax Global Consumer

Disclaimer:
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