mApartment

mApartment is a mobile and web-based Residential Society, RWA Management Software on SAAS model integrated with all facility management activities.

It is a mobile and web-based residential society management software on SAAS model integrated with all facility management activities and provide completely digital solution that aims to improve the efficiency of operation & maintenance and reduces the costs as well as increases the satisfaction of the residents.

BENEFITS FOR MANAGEMENT -
* Decision making will be fast.
* Ticket lodged resolve status/Escalated cases - status & reports.
* Better control over employees.

PRODUCT DETAILS -
* Very simple and smart application for handling the complete solution for residential societies. 

* Solution is cloud based and developed in SaaS Model.

SERVICES -
The “mApartment” provides to its client a central database integrated with tools for communication, facility management, billing and accounting and is used by the client’s residents/occupants on web or as a mobile app. Depending on the access available to You, You may use any or all of the Products.

BENEFITS FOR RESIDENTS -
* Resident can see the directory of all their neighbours as well as important contacts of society. 

* Complaint can be lodged through Web & Mobile phone. 

* Resident can mark units as available for rent/sale.

COMPLAINT MANAGEMENT -
* Complaint lodging and tracking becomes transparent.
* Will be able to log complaint ticket through mobile phone and see complete report of tickets numbers.
* Respective employee will be able to see ticket detail on his mobile.
* Electricians/ Plumber and other employee will get notification and SMS for this complaint.
* Escalation matrix can be implemented.

ADD MEMBER -
* Flat owner can add their spouses, kids from add member section.
* After adding, other members can also use the services of complete software.

DIRECTORY
* Users can see the important contact details of residents/ management committee/ facility supervisors and other important contacts.
* Resident can mark units as available for rent/sale.
* User can filter blockwise data.
* Can search on the basis of First name/ last name/ flat no.
* Users can set opt in / opt out for their phone and email to be visible.

EVENTS
Residents can invite or inform to the other peoples for upcoming parties or social gatherings either as a public event or a private event.

VOTING
User can express their decision by Voting section and cast their valuable vote regarding the votes created by the management

PANIC ALERT
Whenever or wherever user find themselves in a panic situation just Tap and an automatic notification will be send to your selected contacts.

CHANGE FLAT
User can easily change their owned flats just by selecting.

DOMESTIC HELPER
User will get a record of respective domestic staff will enter into society premises and can see her/ his attendance on a mobile app.

GALLERY
It contains the images of the user's society containing images took in important occasions.

DISCUSSIONS
Residents can also found an alternative for social media under Discussion Forum where the user can Create Discussion, Comment and also Comment on the Replies.

VISITORS
Manage visitors to your apartment and save them from the hassle of entry at the security gate by entering them as a expected visitors.

MAINTENANCE BILL
User will be able to see the current month maintenance bill as well as previous maintenance bills.

SUPPORT SERVICE -
All support queries are to be lodged using the "feedback" feature present on the Products. If the issue is related to log in, support email can be sent to info@mApartment.in.

All support queries will receive initial response within 24 business hours of receiving the request. Business hours are 9:30AM - 6:30PM.
The Company reserves the right to suspend its service to users involving in service abuse.