MMM ServicesApp

Your Corporate Business Services Are At Your Fingertips

MMM Servicesapp is a service ticketing application which enables companies 100% mobile connectivity for help desk support allowing customers and service providers to communicate directly from anywhere around the globe.

MMM Servicesapp works in real-time as service requests are opened, viewed, updated and closed, receive status updates by sms and keep track of each request until completion.

MMM Servicesapp admins / service providers features:
Connect to any CRM, ERP or database system
• Access, manage and communicate remotely on all help desk issues
• Create, forward, assign, change status, follow-up and close service tickets online
• Manage and monitor different calls from individuals, teams, departments on all levels
• View requests, customers, contacts and other information in a simple and fast way
• Receive updated online charts and reports by various levels and categories of service requests

MMM Servicesapp client features:
• Create and follow-up on service request in a few clicks
• Get real-time access and updates on the status of their service request
• Receive service request updates by sms directly to mobile device
• View all open and closed service requests
• Provide service feedback online
• Multilingual
• Offers predefined request and responses to shorten input time
• Take and attach a photo to any service ticket