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Click for Msnet app will be used by Msnet's customers for raising any breakdown complaints to Msnet Service Engineers

MService.Net

by Selfservit Solutions Pvt.Ltd

What is it about?

Click for Msnet app will be used by Msnet's customers for raising any breakdown complaints to Msnet Service Engineers

App Details

Version
1.0.01
Rating
NA
Size
36Mb
Genre
Business
Last updated
December 15, 2023
Release date
December 14, 2023
More info

App Screenshots

App Store Description

Click for Msnet app will be used by Msnet's customers for raising any breakdown complaints to Msnet Service Engineers

Customers will be verified and onboarded by the coordinator. If they are existing customers the mobile number given in visitor profile is validated and will be onboarded automatically. Users can go through the product details and raise a query as a visitor.

Service Engineers receives push notification when the call is created by the customers and for subsequent actions by the service Engineers to resolve the issue, and each action is recorded in the app. The app is in conversational style and every action have notification triggered to relevant stakeholders. Also this has provisions for escalation.

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