My Amida Care

The My Amida Care app is your “on the go” connection to care, supporting your ongoing health and well-being! This digital, personalized member community provides access to your health plan information, services, and support, all from your mobile device.

The My Amida Care app extends our commitment to providing the highest level of comprehensive care and coordinated services for our members. With this app, you are part of a digital member community that gives you easy access to many self-service features and lets you connect with our Member Services team at your convenience. The app can help you to personally manage your Amida Care plan and services.

Using the My Amida Care app, you will easily be able to:

● Access your Amida Care ID Card & Request a New ID Card
● View Member Incentives
● Access Member Resources, Information & Forms
● View Frequently Asked Question
● Update Your Personal Profile Information
● Send Requests to Member Services and See Responses & History

Available only to active members on the Amida Care plan.

For technical issues and questions, please contact Member Services at:
• 1-800-556-0689, Monday - Friday 8 a.m. - 6 p.m.
• Email us at member-services@amidacareny.org
• TTY/TTD: 711
We would be happy to help!

We’d love to hear what you think about the My Amida Care app. Please leave us a review. Thank you!

About Amida Care
Amida Care is a private, nonprofit community health plan that specializes in providing comprehensive health coverage and coordinated care to Medicaid members living with or placed at elevated risk for HIV, as well as other complex conditions and behavioral health disorders. We currently serve 8,000 members throughout the five boroughs of New York City, including people living with HIV/AIDS; people who are experiencing homelessness, regardless of HIV status; and people of transgender experience, regardless of HIV status.

Amida Care’s mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and the general well-being of our members.