My Christmas Trails

Walk the magical after dark glittering path that winds its way through the world famous parkland. During the day immerse yourself in the topsy-turvy world of Alice in Wonderland throughout the Palace and in-between browse the handpicked, artisan traders at the Christmas Market. This year, there’s something for everyone.

Download the My Christmas Trails app to plan your visit, get the latest updates and offer and be in the know on where to go and much more.

SIGN-IN
To access some of the above features you will need Internet connectivity and be asked to register for an account or sign in using Facebook or Twitter and give permission for storing your ID on our servers.

LOCATION SERVICES
To enable the app to let you Find-a-Friends, you will need to allow the app to access your Contacts as well as location when running in the background.

BATTERY
Continued use of location services running in the background can dramatically decrease battery life. This App has been designed to minimise the impact on your battery life and in most cases will be unnoticeable, but results may vary based on network conditions and usage.

BLUETOOTH
Bluetooth is used so your app can get information about where you are as you roam around the Illuminated Trail, Alice in the Palace and the Christmas Market

SUPPORT
Should you have any support questions about the app, please send an email to support@festyvent.com with your iPhone model and a description of the problem.