My Swisscom

My Swisscom provides an overview of your costs, subscriptions and products at all times and makes them easy to manage.

The most important functions on the My Swisscom app:

Bills & costs:
• See bills and pay them later if necessary
• Retrieve current usage
• Retrieve prepaid credit and buy data packages

Product settings & support:
• All contact and subscription data at a glance
• Overview of current faults, maintenances and upgrades
• Find WLAN password & switch on/off WLAN
• Assistance for technical problems with your products

Simply contact & buy:
• Find Swisscom Shops & opening hours close to you
• Pay in the Swisscom Shop via app: accessories up to CHF 100.-. With credit card, Twint or Swisscom bill.
• Contact the customer center in the app

My Swisscom is free of charge to use within the Swisscom network in Switzerland. Costs may only arise through data transmission while determining your location if you report an outage. The app is available to residential customers and SME customers with no more than 50 NATEL® contracts or Prepaid numbers in their account.