Nomysys

Centralized request management
Collect, categorize and prioritize all reseller and customer requests in one panel.

Automated workflows
Rules-based routing, approvals and escalations. Control with SLA and reminders.

Analytics and reporting
Real-time dashboards, performance metrics, root cause analysis and export.

Reseller and customer portal
Transparent tracking: statuses, comments, file sharing and notifications.

Integrations
Email, web forms, webhooks and ERP/CRM via API. Organizations can integrate Nomysys into their own software systems and use it within their processes.

Security
Role-based access, audit trails and data protection principles.