Outsorted Assist

The exciting and innovative Outsorted Assist mobile app will enhance beneficiaries experience with Outsorted. There are several exciting functions, packaged into a very smart little app to ensure client service excellence!
Beneficiaries will be able to submit and store important information about themselves or their family on the app to access in an emergency situation.
Additional cover can be requested via the app and beneficiaries can include photographs, scan their license disk detail to capture relevant data about a vehicle for assessment and add their own descriptions for example.
Functionality is built-in to lodge a notification of incident to expedite a claim with step-by-step assistance on the app. This notification includes the ability to scan the barcode on the third parties’ vehicle license disk as well as driver’s license disk. The data within the barcode is seamlessly decrypted and pre-populated within the app to simplify the process. The users will also be prompted to take the required photo evidence at the scene and these photos will be date and time stamped so as to keep a proper audit trail and enable you to expedite the processing of the claim.
Beneficiaries will have access to the customised assistance and emergency services via the app with content that explains what they are covered for prior to calling the call centre.
There is an area within the app where a client can do a vehicle pre-inspection for second hand vehicles. They will be able to take photos of the front, side and back of the vehicle, scan the vehicle license disk so as to capture the details of the vehicle e.g. make, model and derivative as well as scanning the driver’s license disk to decrypt the driver’s details. The full pre-inspection detail will be sent through to your offices via email to assess and so much more!