PEL Khidmat Markaz is your ultimate field service app by Pak Elektron Limited (PEL), designed to provide seamless complaint resolution and efficient service management
PEL Khidmat Markaz
What is it about?
PEL Khidmat Markaz is your ultimate field service app by Pak Elektron Limited (PEL), designed to provide seamless complaint resolution and efficient service management. Whether you are a technician, a customer, or PEL staff, this app is tailored to meet your specific needs with intuitive features and a user-friendly interface.
App Store Description
PEL Khidmat Markaz is your ultimate field service app by Pak Elektron Limited (PEL), designed to provide seamless complaint resolution and efficient service management. Whether you are a technician, a customer, or PEL staff, this app is tailored to meet your specific needs with intuitive features and a user-friendly interface.
Key Features:
For Khidmat Masters (Technicians):
Easy Registration and Login: Join the platform quickly and start your journey as a service technician.
Complaint Management: View complaints in your area, pick jobs, and keep track of your tasks efficiently.
Task Completion Workflow: Easily reach job locations, fill in required details, and mark tasks as completed.
Real-Time Notifications: Stay informed with timely updates about job assignments and changes.
Profile Building: Showcase your skills and performance with a professional profile.
Earn More: Grow your earnings by efficiently completing tasks and maintaining quality service.
Performance Tracking: View your stats and monitor your progress over time.
For Users (Customers):
Simple Login and Signup: Get started quickly with a hassle-free registration process.
Complaint Lodging: File complaints easily and get them assigned to the right technician.
Complaint History: Access and review your past complaints anytime.
Active Complaints Tracking: Stay updated on the progress of your current complaints.
Technician Tracking: Monitor the assigned technician’s real-time location for convenience.
Notifications: Receive instant updates on complaint status and other important information.
For PEL Staff:
Secure Login: Access your account securely and manage your tasks efficiently.
Registration Request Management: View and handle technician registration requests.
Approval Workflow: Approve or forward requests based on your designation for streamlined operations.
Why Choose PEL Khidmat Markaz?
PEL Khidmat Markaz bridges the gap between customers and service technicians with a reliable platform to handle complaints and field service tasks effectively. Backed by PEL’s commitment to quality, this app ensures:
Faster resolution of complaints.
Streamlined workflows for technicians.
Enhanced customer satisfaction.
Transparency in service tracking and management.
Whether you’re a technician looking to expand your opportunities, a customer seeking efficient service, or a PEL staff member managing operations, PEL Khidmat Markaz empowers you to achieve your goals with ease.
About PEL (Pak Elektron Limited):
Pak Elektron Limited is a trusted leader in home appliances and power equipment. With PEL Khidmat Markaz, we take a step further to ensure exceptional after-sales service for our customers and a robust platform for technicians.
Get Started Today!
Download PEL Khidmat Markaz now and experience seamless complaint resolution, efficient service management, and a smarter way to connect with PEL’s trusted network.
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