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Pervacio CallCenter Diagnostic

Pervacio CallCenter Diagnostics is a tool that helps call center agents, in performing a quick device health check of their customers' devices

Pervacio CallCenter Diagnostics is a tool that helps call center agents, in performing a quick device health check of their customers' devices

Pervacio CallCenter Diagnostic

by Pervacio
Pervacio CallCenter Diagnostic
Pervacio CallCenter Diagnostic
Pervacio CallCenter Diagnostic

What is it about?

Pervacio CallCenter Diagnostics is a tool that helps call center agents, in performing a quick device health check of their customers' devices.

Pervacio CallCenter Diagnostic

App Details

Version
1.0.2
Rating
NA
Size
27Mb
Genre
Business Utilities
Last updated
September 22, 2021
Release date
July 4, 2021
More info

App Screenshots

Pervacio CallCenter Diagnostic screenshot-0
Pervacio CallCenter Diagnostic screenshot-1
Pervacio CallCenter Diagnostic screenshot-2
Pervacio CallCenter Diagnostic screenshot-3
Pervacio CallCenter Diagnostic screenshot-4

App Store Description

Pervacio CallCenter Diagnostics is a tool that helps call center agents, in performing a quick device health check of their customers' devices.
All the user interface and UI flows are a result of close cooperation with the telecom carriers. Carriers want to provide this solution to their call center agents to perform health check on their end consumers' devices.

Performing Diagnostic Testing:
For each common test category, a trained call center agent performs a series of simple actions. For example, if assessing the camera, the app will ask you to perform a series of tests relating to your camera functionality, or when checking the phone’s speaker, the app will play music and then ask you to confirm whether you heard this.

When conducting a full device health check, the call center agent has the ability to perform over 50 individual device functionality tests. This is a great way to ensure the end consumer's device remains in top working condition.

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