Pinpoint IT

Pinpoint IT is the mobile Incident Tracking app- anywhere, anytime.

Pinpoint IT delivers incidents and problems from your workforce, instantly, and securely, to your incident tracking system. Pinpoint IT works with every major incident tracking system, and our API works to virtually connect to any database. So you can extend your incident tracking operations to every member of your team. Extend Pinpoint IT’s capabilities by publishing any custom HTML form to the app- instantly.

Don’t have an incident tracking system now? No problem- just use our website tools and build your own in minutes. Visit pinpoint311.com to learn more.

Use Pinpoint IT to take one-touch photos of the problem, or staff can take a moment to describe it.

Pinpoint IT works behind the scenes to deliver your report to your existing systems- making it easy for admins and property managers to get action started on resolving your problem.

One touch photo – touch, click, done. Our image recognition software analyzes it and sends it along instantly.

• Real time integration with your Incident Tracking solution
• Quickly describe any problem – with or without a photo
• Include photos from your gallery, or use your camera
• Notifications can be sent back to users by your admin
• Include any custom HTML directly in the app to gather data
• Control the app presentation to the user
• Multi-lingual support in 6 European languages
• Tablet and phone versions
• Full support to integrate Pinpoint IT with your systems
• Full support for device recognition and management for your teams and groups
• Create your own fully-featured apps in hours with the Pinpoint IT framework
• Visit pinpoint311.com and sign up for a free admin account. All the tools you need are a click away.