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RateIt

Collect in-the-moment ratings to get the insights to make every customer experience a wow-experience

Collect in-the-moment ratings to get the insights to make every customer experience a wow-experience

RateIt

by RateIt
RateIt
RateIt
RateIt

What is it about?

Collect in-the-moment ratings to get the insights to make every customer experience a wow-experience. With customer-centric insights, you’ll energise your brand, delight your customers, maximise your efforts and bring CX to the core of your organisation.

RateIt

App Details

Version
10.0.6
Rating
NA
Size
43Mb
Genre
Business Shopping
Last updated
July 6, 2022
Release date
March 17, 2020
More info

App Screenshots

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App Store Description

Collect in-the-moment ratings to get the insights to make every customer experience a wow-experience. With customer-centric insights, you’ll energise your brand, delight your customers, maximise your efforts and bring CX to the core of your organisation.

Set up a tablet on a floor or counter-stand with the app and start collecting feedback today.

With RateIt you can...

• Measure your NPS
The gold standard in measuring customer loyalty. NPS is based on a simple but
meaningful question, "How likely is it that you would recommend us to a friend?".

• Get feedback on your staff members
See who's performing in your team and who needs a helping hand. The staff selection feature connects individual's ratings with specific staff members to help you better manage staff performance

• Gather comments
Gather verbatim comments from your customers for those golden nuggets of story. Gain actionable feedback from the people who matter.

• Collect ratings while offline
If your device loses internet connection, no worries! The app will save the ratings to your device and as soon as an internet connection is re-established, all those ratings will be submitted.

• Translate your survey into different languages
If you want to roll out in different languages, we can work with you to make sure it’s right for your store.

• Get super high engagement
We’ve built something customers love to use. In fact, we see 34%+ of customers engage and leave you ratings and valuable comments.

• Get high quality data
Our intelligent biometrics technology filters out any ratings from staff or children, to avoid skewing your results.

Disclaimer:
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.