RemoteVet

RemoteVet gives you the technology and flexibility to easily connect with your clients and care for your patients from anywhere.

Use RemoteVet video chat to practice telemedicine, offering convenient and personal care for your clients while facilitating more appointments for your practice.

RemoteVet is a free service for veterinary professionals.


FEATURES:

- Host live, 2-way video chat sessions with your clients, perfect for telehealth and telemedicine.

- Participate in live, 2-way regular (non-video) chat with your clients.

- Make and receive phone calls to and from clients on your mobile phone, with your practice appearing as the caller*.

*Please note that this feature ONLY works if you’ve successfully completed caller validation with VINx! Otherwise your mobile phone number will appear as the caller. Contact us at VINxSupport@vin.com to confirm or get started.

- Send and receive text messages to and from clients on your mobile phone, with your practice appearing as the sender**.

**Please note that this feature ONLY works if you have a texting number set up with VINx or are using VetTools Origin landline texting! Otherwise your mobile phone number will appear as the sender. Contact us at VINxSupport@vin.com to confirm or get started.


REQUIREMENTS:

- You must be a veterinary professional with a VIN (Veterinary Information Network)* or VSPN (Veterinary Support Personnel Network) membership in order to log in to and use this app.

- *Veterinarians may use either a full OR a free, limited VIN membership. VSPN memberships are for support team members and are free.

- Your clients must download the free accompanying, client-facing “MyVetRemote” app in order to communicate with you via this service.

- A VCPR (veterinarian-client-patient-relationship) must be in place in order to practice telemedicine. Please refer to national laws and state practice acts to ensure you’re following them.


Questions? Need help? Contact us at 800-454-0576 | VINxSupport@vin.com.