REPfirst

The REPfirst App was designed by MarketSource to optimize its workforce. REPfirst is used to engage employees, organize, and motivate the workforce through an immersive, connected experience!

- Deliver the flexible benefits of the gig-economy while maintaining the security, stability, and benefits for employees of a traditional employee model.
- Ensure collaboration and communication to drive engagement, performance and goal achievement.
- Increase part-time employee utilization while also delivering more opportunity to employees.
- Convey consistent and pertinent information quickly.
- Schedule and confirm employee attendance with geo-clock-in and clock-out.


Highlighted Features

Custom Organization Structure
- Complex organization structures allow for either complex rotating shifts (WFM) or route-based work (FSM).
- Teams, roles, and levels within the app help organize employees for either a traditional org structure or a gig-economy like matrixed organization.

Chat Channels
- Logged in team members can communicate and collaborate through team, group, or direct chat channels.
- React to messages, send emojis, copy/paste images, and more functionality included in chat.
- Bot functionality to easily connect users to knowledge-base, popular Q&As, and simple how-to’s.

Bulletins
- Ensure that the most critical messages rise above the chatter, ensuring the team member is in the know on the latest information.
- Confirm knowledge transfer through detailed read-receipt statistics.
- Ability to schedule bulletin delivery by day and time.

Surveys and Polls for Instant Feedback
- Capture critical customer, site, or marketing data in a CRM-like way.
- Quickly distribute training materials to drive team knowledge and/or awareness of initiatives.
- Quickly pulse thousands of employees to collect feedback.


Portal Integrations
- Seamless integrations to responsive third-party web platforms can be rapidly configured.
- Allows for SSO (single sign on) for team members through the app into company web platforms.