Rightdose Pharmacy

Our new app makes it even easier to personalise your pharmacy experience.

Now you can use your phone to order prescriptions, get medication reminders, contact a pharmacist, and more.

We’ve teamed up with our partners, Healthera, to improve the convenience of the medicine ordering journey. Simply install the app on your phone and follow the simple set up steps.

The Rightdose Pharmacy app links with your NHS GP surgery and our personalised pharmacy experience. We’re proud to give you the next step in digital healthcare.

It's simple. You can manage almost anything relating to your medication, and our personalised Pouch service:

Add your medication

Order your prescriptions

Receive reminders for when to take and reorder your medicine

Message our Customer Care & Pharmacy team directly

FAQ

Q: Prescription refills - can I order prescriptions on behalf of my children or elderly parents?

A: Yes, this feature is now available! Go to the Me tab and it should be self-explanatory to add a dependent.

Q: Will you work with my GP?

A: Yes. The Rightdose Pharmacy app works with the majority of NHS GPs. All of your prescription requests will be sent for approval to your own GP. (This doesn't guarantee your GP will issue a prescription.)

Q: If I already order my prescriptions directly with my GP, do I still need your app?

A: It is helpful to use our new app. You can still order from your GP; the improvement with our app however is that you’ll be able to track your medicine throughout the entire journey – and get the personalised experience that we’re known for.
Q: Is my personal information safe?

A: Yes. Our app partner, Healthera, has gone through rigorous assurance processes with the NHS and is GDPR compliant.