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Salesforce Service Cloud

Service Cloud Mobile is a lightweight alternative to the Salesforce app for handling customer support cases while on-the-go

Service Cloud Mobile is a lightweight alternative to the Salesforce app for handling customer support cases while on-the-go

Salesforce Service Cloud

by salesforce.com
Salesforce Service Cloud
Salesforce Service Cloud
Salesforce Service Cloud

What is it about?

Service Cloud Mobile is a lightweight alternative to the Salesforce app for handling customer support cases while on-the-go. Built with small and medium sized businesses in mind, the Service Cloud Mobile app allows you to create, update, reassign, and manage cases with just a few of taps. You can also create and update accounts and contacts. Service Cloud Mobile works with Essentials and all other editions of Salesforce.

Salesforce Service Cloud

App Details

Version
1.3.0
Rating
(40)
Size
54Mb
Genre
Productivity Business
Last updated
March 29, 2019
Release date
June 29, 2018
More info

App Screenshots

Salesforce Service Cloud screenshot-0
Salesforce Service Cloud screenshot-1
Salesforce Service Cloud screenshot-2
Salesforce Service Cloud screenshot-3
Salesforce Service Cloud screenshot-4

App Store Description

Service Cloud Mobile is a lightweight alternative to the Salesforce app for handling customer support cases while on-the-go. Built with small and medium sized businesses in mind, the Service Cloud Mobile app allows you to create, update, reassign, and manage cases with just a few of taps. You can also create and update accounts and contacts. Service Cloud Mobile works with Essentials and all other editions of Salesforce.

Users can:

• Create, update, edit, and collaborate on cases
• Create and edit accounts and contacts
• Manage case lists
• View cases in queues
• Communicate via email, Facebook, and Twitter, and Chatter
• Use bulk actions
• Search contact and account details
• Manage notification settings to keep a handle on cases and queues
• Send Salesforce feedback about the app

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