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SAP CRM Service Manager

With the SAP CRM Service Manager mobile app for iPhone and iPad, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools

With the SAP CRM Service Manager mobile app for iPhone and iPad, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools

SAP CRM Service Manager

by SAP SE
SAP CRM Service Manager
SAP CRM Service Manager
SAP CRM Service Manager

What is it about?

With the SAP CRM Service Manager mobile app for iPhone and iPad, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools. The app connects to the SAP Customer Relationship Management (SAP CRM) application and enables status updates, last-minute changes, and accurate data capturing to help achieve higher first-time fix rates.

SAP CRM Service Manager

App Details

Version
4.4.2
Rating
NA
Size
51Mb
Genre
Business
Last updated
November 29, 2016
Release date
December 6, 2013
More info

App Screenshots

SAP CRM Service Manager screenshot-0
SAP CRM Service Manager screenshot-1
SAP CRM Service Manager screenshot-2
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SAP CRM Service Manager screenshot-4

App Store Description

With the SAP CRM Service Manager mobile app for iPhone and iPad, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools. The app connects to the SAP Customer Relationship Management (SAP CRM) application and enables status updates, last-minute changes, and accurate data capturing to help achieve higher first-time fix rates.

Key features of SAP CRM Service Manager for iPhone and iPad

• Manage service orders, and create confirmations in real time
• Record statuses, materials, problems, actions, expenses, and customer signatures
• View equipment, or install base listings and serial numbers
• View entitlements and contract or service history
• Create or edit non-order install bases for service confirmation, and generate account fact sheets

Note: To use SAP CRM Service Manager with your business data, you must be a user of the SAP CRM application, with mobile services enabled by your IT department. You can try the app out first using sample data.