SARTA Connect

SARTA Connect is a new way to get around Stark County. We’re a ridesharing service that’s smart, easy, and reliable.

With a few taps, book a ride in the app for now or later and our technology will pair you with other people headed your way.

HOW IT WORKS:
- Easily discover and navigate multiple types of transit in your community!
- Book a ride by setting your pickup and dropoff addresses, and indicating if you’re riding with any additional passengers.
- You will be given an estimated time when the vehicle will arrive upon booking your trip and on which nearby block you should meet your driver. The estimated arrival time of the driver will be automatically updated as your vehicle makes its way to meet you.
- When your driver arrives, please promptly board the vehicle. You’ll pay your fare when boarding.
- There may be others on board, or you may make a few additional stops along the way! You can track your ride and share your status in real-time trip from the app.

SHARING YOUR TRIP:
Our algorithm matches people headed in the same direction. This means you’re getting the convenience of a private ride with the efficiency and reliability of a public one.

AFFORDABLE:
Rides are priced comparably to other transit services in your area and aggregating people into one vehicle brings down prices. Your wallet will thank you!

RELIABLE:
Track your ride as the driver is on their way to you, and while you’re on the vehicle too.

OUR VEHICLES:
SARTA Connect is wheelchair accessible! If you require a wheelchair, simply toggle on “Wheelchair accessibility” in the “Account” tab of your app! When you request a ride, you’ll be matched with a wheelchair accessible vehicle.

Questions? Reach out at support-sarta@ridewithvia.com.
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.