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Sears TechTalk enables customer support representatives to remotely connect to your iOS device and provide a seamless support experience to be able to see the issue you’re encountering and provide assistance

Sears TechTalk

by Support.com
iPhone iPad
FREE in the App Store

What is it about?

Sears TechTalk enables customer support representatives to remotely connect to your iOS device and provide a seamless support experience to be able to see the issue you’re encountering and provide assistance.  Some of the high-level capabilities include:

App Details

Version
1.0
Rating
(1)
Size
18Mb
Genre
Utilities
Last updated
December 15, 2017
Release date
December 15, 2017
More info

App Store Description

Sears TechTalk enables customer support representatives to remotely connect to your iOS device and provide a seamless support experience to be able to see the issue you’re encountering and provide assistance.  Some of the high-level capabilities include:

•         Allow the agent to see a live video stream from your phone.
•         Allow the agent to annotate the live video stream.
•         Send and receive chat messages.
•         Co-Browse web sites together with the customer.
•         Review device information and diagnostics.
•         Push custom URLs and shortcuts.

To use Sears TechTalk, click on the link or enter the connection code provided by your customer service representative, check the box to provide your consent, and tap Connect.

Get it for FREE in the App Store
Disclaimer:
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