ServeEase

Printing and Copying silently take away 5-6% of your revenue. This App will allow you to control that investment and ensure you are able to fully utilize your assets. It allows multiple access to users and service providers directly improving the efficiency at all levels. Customers can control the access rights to machine related information and give full authority to responsible person to log a service call or get a toner without having to go through time waste in internal documentation. They can also see the history of such device service and usage levels to take decision on shifting the device on where it is most needed. The engineers get information about any service call without having to wait for mails being forwarded. The engineer can see the previous service call closure details before reaching the customer premises for fixing the device. Every day they get auto alerts to know what calls are pending allowing them to appropriately plan their travel. The engineer can also close the call from this App in front of customer leading to accurate real time data capturing. All these data points are captured real-time, available for future business decision making. One of the biggest beneficiary of this App is the dealer as he gets all information accessible to him. Customers will never be able to get such a service from any other vendor leading to more satisfied customer. This will also increase the repeat buy rate for all the customers. Ultimately, this App will revolutionize how office automation industry works in future.
This application lets you manage your printers and scanner the way you never thought was possible.